Calgary SaaS company selling an enterprise collections engagement platform that combines behavioural science with predictive scoring to build personalized outreach for past-due customers in telecom, financial services and utilities.
Canadian innovation builds a brighter tomorrow.
In 2016, Symend was founded on the conviction that debt collection needed a complete transformation.
Federal corporation 995028-1, incorporated under the CBCA on 2016-10-19, status Active, with no former corporate name on the federal record. ised-isde.canada.ca
Raised a C$73M (US$52M) Series B announced May 2020, led by Inovia Capital's growth fund, one of the largest Series B rounds in Alberta at the time. betakit.com
Launched SymendConverse in July 2026, described by the company as conversational voice AI for collections built on behavioural science. symend.com
Launched SymendPrevent in April 2026 with Walnut Insurance, an embedded bill-payment protection product aimed at reducing involuntary churn. symend.com
Products Symend publishes on its own site. Each card links to the page it was taken from.
Debt recovery platform
Company describes it as "The only debt recovery platform that combines behavioral science with AI to deliver deeply personalized engagement journeys—improving recovery rates while strengthening customer relationships."
Learn moreAnnounced rounds only, newest first. Undisclosed amounts are shown as undisclosed.
May 7, 2020
Investors: Inovia Capital, Ignition Partners, Impression Ventures, BDC Capital Women in Technology Fund, Telus Ventures, BMO Capital Partners
Publicly announced partnerships.
SymendPrevent combines Symend's platform with Walnut Insurance's API-driven embedded insurance infrastructure, announced April 2026.
Symend announced SymendConverse, an agentic voice AI product for collections that holds personalized conversations and integrates with digital channels, positioned around the company's behavioural-science approach.
Symend launched SymendPrevent, an embedded bill-payment protection product built with Walnut Insurance's API-driven infrastructure, aimed at reducing involuntary customer churn.
Sourced from the company's own pages or announcements.
Hanif Joshaghani
Co-Founder and Chief Executive Officer
Tiffany Kaminsky
Co-Founder and Chief Revenue Officer
Terms the company uses about its own work.
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